777e Privacy Policy

1. Data Controller

For the purposes of applicable data protection legislation, the data controller responsible for the personal information processed through the 777e Platform is the operating entity behind 777e.bio ("777e", "we", "us", "our"). References to the "Platform" in this Privacy Policy mean the 777e website available at 777e.bio and any associated mobile-optimised interfaces.

If you have questions about how 777e handles your personal data, you may contact our data team at the support address listed in Section 13 of this policy.

2. Personal Data We Collect

777e collects the following categories of personal data from users of the Platform:

• Identity Data: Full name, date of birth, nationality, CNIC (Computerised National Identity Card) number or equivalent government-issued identification number.
• Contact Data: Email address, Pakistani mobile number (Telenor, Jazz, Zong, Ufone or other networks), residential address in Pakistan (city, district, province).
• Financial Data: JazzCash account number, Easypaisa mobile wallet number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah or other), card details (where Visa/Mastercard transactions are used), USDT TRC20 wallet address (where crypto transactions are used), transaction history and PKR balance records.
• Account Data: Username, hashed password, account preferences, responsible gaming settings (deposit limits, self-exclusion status), login history and session data.
• Usage Data: Bet history, game play records, wagering activity, bonus claims, platform navigation patterns and session duration.
• Technical Data: IP address, device type and identifier, browser type and version, operating system, screen resolution, referring URL and cookie identifiers.
• Communications Data: Records of your communications with 777e support, including chat transcripts, email correspondence and complaint submissions.
• Verification Data: Copies of identity documents, proof of address documents and any additional KYC (Know Your Customer) documentation submitted to 777e.

3. How We Collect Your Data

777e collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, placing bets, contacting support, or completing any form on the Platform.
• Automated technologies: Technical and usage data collected automatically when you visit the Platform, including through cookies, server logs and similar tracking technologies (see Section 10).
• Third-party sources: Identity and fraud verification data from third-party KYC and AML service providers; payment verification data from payment processors including JazzCash and Easypaisa; fraud prevention data from specialist third-party risk management services.

4. Purposes of Processing

777e processes your personal data for the following purposes:

• To create and manage your 777e account and verify your identity and age (18+ requirement)
• To process deposits and withdrawals in PKR and settle betting and casino game outcomes
• To comply with anti-money-laundering (AML), Know Your Customer (KYC) and counter-terrorism financing (CTF) obligations
• To detect, prevent and investigate fraud, cheating, bonus abuse and other prohibited conduct
• To operate and improve the Platform, including personalising your experience and game recommendations
• To send you transactional communications (account notifications, deposit confirmations, withdrawal receipts)
• To send you marketing communications about 777e promotions, where you have opted in to receive them
• To fulfil our responsible gaming obligations, including monitoring for problem gambling indicators and applying account restrictions where required
• To respond to your customer support enquiries and resolve complaints
• To comply with applicable legal and regulatory requirements

5. Legal Basis for Processing

777e processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the services you have requested by registering an account on the Platform — account management, payment processing and game delivery.
• Legal obligation: Processing necessary to comply with AML, KYC, CTF and responsible gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, product improvement and responsible gaming monitoring — where such interests do not override your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications, where you have explicitly opted in. You may withdraw marketing consent at any time by updating your account communication preferences or contacting 777e support.

6. Sharing Your Personal Data

777e does not sell, rent or trade your personal data to third parties for commercial purposes. 777e shares personal data only in the following circumstances and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Visa/Mastercard acquiring banks, Skrill and other payment service providers receive the financial data necessary to process your transactions.
• KYC and AML service providers: Third-party identity verification and fraud detection services receive identity and document data as required to complete verification checks.
• Game software providers: Your account identifier and bet/game data are shared with licensed software providers (such as Pragmatic Play, Evolution Gaming and others) to the extent required to deliver and settle games.
• Legal and regulatory authorities: Where required by applicable law, court order or regulatory demand, 777e will disclose personal data to the relevant authority.
• Business transfers: In the event of a merger, acquisition or sale of all or part of 777e's business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third-party service providers engaged by 777e are contractually required to process personal data only for the specific purpose for which it was shared and to maintain appropriate security standards.

7. Data Retention

777e retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of 5 years from the date of account closure, in compliance with AML regulatory requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Betting and game history: Retained for a minimum of 3 years from the date of each transaction, or longer where required by regulatory or legal obligation.
• Marketing consent records: Retained until you withdraw consent, plus a further 1 year for compliance purposes.
• Support communications: Retained for 2 years from the date of resolution of the relevant enquiry or complaint.

Where data is no longer required, it is securely deleted or anonymised in accordance with 777e's data destruction procedures.

8. Data Security

777e implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration and disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 777e Platform
• Encryption of sensitive data fields (including passwords and financial data) at rest in 777e's databases
• Role-based access controls limiting internal access to personal data to those staff members who require it to perform their functions
• Regular security assessments and penetration testing of the Platform
• Two-factor authentication options for account holders (see Account Security in the 777e Login guide)

While 777e takes all reasonable steps to protect your data, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials. In the event of a suspected data security incident, 777e will notify affected users and relevant authorities in accordance with applicable legal requirements.

9. Your Data Rights

Subject to applicable data protection law, you have the following rights in relation to the personal data that 777e holds about you:

• Right of access: You may request a copy of the personal data 777e holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data in certain circumstances — for example, where the data is no longer needed for the purpose for which it was collected and there is no overriding legal obligation to retain it.
• Right to restriction of processing: You may request that 777e restricts processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including profiling, or to direct marketing processing at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact 777e support at the address listed in Section 13. 777e will respond within 30 days. Note that some rights are subject to exceptions — for example, erasure requests cannot override 777e's legal obligation to retain AML/KYC records.

10. Cookies & Tracking Technologies

777e uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies are used:

• Essential cookies: Required for the Platform to function — session management, login authentication and security. Cannot be disabled without impairing Platform functionality.
• Performance cookies: Collect anonymised data on how users interact with the Platform — page load times, error rates, navigation paths. Used to identify and fix technical issues.
• Functional cookies: Remember your preferences — language, display settings, responsible gaming tool configurations.
• Analytics cookies: Aggregate user behaviour data used to understand which features are most used and how to improve the Platform. Data is processed in aggregated, anonymised form.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform's core features, but may affect personalisation and some functionality.

11. Minors

18+ The 777e Platform is strictly intended for users aged 18 years and older. 777e does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, that account will be suspended immediately and the data deleted (except where retention is required for regulatory compliance). If you believe a minor has registered on the Platform, please contact 777e support immediately.

12. Changes to This Privacy Policy

777e may update this Privacy Policy from time to time to reflect changes in our data practices, Platform functionality or applicable legal requirements. Where changes are material, 777e will notify registered account holders via email or a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of the Platform following publication of an updated Privacy Policy constitutes acceptance of the revised policy.

13. Contact & Data Enquiries

For any questions, concerns or requests relating to this Privacy Policy or the personal data 777e holds about you, please contact the 777e data team. Contact details are available on the 777e website. Please allow up to 30 days for a response to data rights requests. For time-sensitive security concerns — such as a suspected account breach — use the live support channel for a faster response.

Contact: [email protected]